Amman: The National Council for Family Affairs, in partnership with the United Nations Children’s Fund (UNICEF), launched a system on Tuesday to automate procedures for handling domestic violence cases, aiming to enhance national prevention and response mechanisms. Minister of Social Development Wafa Bani Mustafa, who patronized the launch event, underscored the importance of integrated efforts among ministries, official institutions, and civil society organizations in developing procedures to address violence within the national protection framework.
According to Jordan News Agency, the automation system represents the culmination of sustained efforts and legislative advancements in social services, awareness campaigns, and financial allocations dedicated to combating domestic violence. Bani Mustafa emphasized that this initiative facilitates the reporting and management of domestic violence cases, fostering a safer social environment and ensuring a dignified life for vulnerable groups.
She also highlighted the significance of training social workers and service providers across institutions, as outlined in the professional social work guidelines, to enhance service quality and protection measures.
Secretary-General of the National Council for Family Affairs Muhammad Muqaddadi stated that the automation system was developed as a national necessity, integrating a case management framework that connects all relevant institutions, streamlining procedures, and improving service efficiency.
UNICEF Representative in Jordan Philippe Duamelle highlighted that the initiative demonstrates how digital innovation can reinforce child protection systems, ensuring that children and families receive the care and support they need. He noted that the national case tracking system will enable stakeholders to coordinate efforts efficiently, expediting service provision for vulnerable children.
The launch of the automation system marks a significant step in Jordan’s leadership within the global initiative to end violence against children. It aligns with the country’s commitments under the national Child Rights Law and the Convention on the Rights of the Child, reaffirming Jordan’s dedication to strengthening national protection mechanisms and safeguarding children, families, and at-risk communities.