Jordan Rises in Global AI Adoption, Driving Workforce Transformation

Amman: Jordan has surged to third place in the Arab world and 29th globally in the Artificial Intelligence (AI) adoption index among the working-age population, underscoring a growing national awareness of digital transformation and AI integration across both individual and institutional levels.

According to Jordan News Agency, experts in the IT sector told Petra that this achievement reflects more than just a technological milestone; it signals a cultural shift in Jordan’s workforce, with AI increasingly embedded into daily business operations, education, and decision-making.

The Microsoft-backed AI Economics Institute report indicates that Jordan scored 25.4% in AI penetration among its workforce. Industry representatives attribute the advancement to a combination of robust digital infrastructure, widespread internet access, cloud services expansion, government-backed digital initiatives, and a tech-savvy young population engaged in programming, data management, and innovation.

Haitham Al-Rawajbeh, representing the ICT sector at the Jordan Chamber of Commerce, remarked on Jordan’s position as a reflection of national efforts in digital education, vocational training, and tech entrepreneurship. He highlighted the importance of continuous upskilling in advanced digital competencies, regulatory frameworks balancing innovation with privacy and cybersecurity, and boosting research and development investment.

Strategic tech consultant Eng. Hani Al-Battash noted that Jordan’s progress signals a genuine digital transformation in workforce behavior, with AI being leveraged by citizens, employees, and students alike. This shift from simply adopting technology to integrating it productively marks a significant step toward building a knowledge-based smart economy.

Key drivers behind Jordan’s AI adoption include government digital services such as the “Sanad” platform, AI education in universities, digital literacy programs, media engagement, and strong technical infrastructure including high-speed internet and cloud computing services.

Al-Battash urged Jordan to consolidate this achievement through a national AI program focused on education, incubators for software and regional AI models, and embedding AI in policymaking and government operations.

Shahada Al-Quraini, associate professor at the Faculty of Artificial Intelligence at Al-Balqa Applied University, emphasized the need for continued investment, research, and ethical and societal oversight to sustain progress. He pointed to a strong digital backbone, logistics support, increased education and training investments, and qualified human capital as central to Jordan’s AI leap.

Corporate communications and AI adoption expert Ibrahim Al-Hindi highlighted that Jordan’s advancement signals readiness to compete in the global innovation and digital transformation race. He emphasized that AI must evolve from an individual tool to an institutional capability, with infrastructure, workforce training, and practical applications as key pillars.

Al-Hindi concluded that organizations leveraging AI as a partner rather than a replacement for human talent will gain a strategic advantage, transforming routine tasks into opportunities for creative and high-value work. Moving from “technology consumption” to local solution creation could grant Jordanian companies a sustainable competitive edge in the region.