Amman: Health Minister Ibrahim Al-Badour launched the Distinguished Government Hospital Award on Saturday to prompt public hospitals to raise efficiency and ensure quality healthcare services. Chairing a meeting of senior ministry officials, Al-Badour emphasized the institution’s commitment to enhancing the performance of the health system, improving the “patient journey,” and providing quality service without delay.
According to Jordan News Agency, today’s meeting aligns with Prime Minister Jafar Hassan’s government’s efforts to promote coordination and integration between executive bodies within a unified vision, aiming to provide efficient and fair service to the public. The hospital award initiative is part of the Ministry’s commitment to supporting institutional excellence, encouraging healthcare and administrative staff to innovate, and achieving the highest performance standards.
The award will be presented to hospitals with outstanding records in patient safety, customer satisfaction, digital transformation, and operational efficiency, fostering a culture of continuous improvement. The Ministry’s focus in the next phase will be on discipline, efficiency, and accountability. Al-Badour urged senior hospital and health department staff to set an example, demonstrate team spirit, and work diligently without complacency or excuses.
He requested that every health directorate and hospital submit a quarterly performance report, stating that patient satisfaction will be a key factor in the evaluation process and will be measured directly or electronically. The minister also highlighted a master plan to raise the efficiency of medical and nursing staff and mentioned that the ministry is reassessing the mechanism for purchasing health services.
Al-Badour stated that digitization of the health sector is a crucial part of a comprehensive national vision adopted by the Ministry of Health, given its direct impact on the quality of service to patients.