Social Security Corporation Celebrates 48 Years with Service Expansion Plans

Accra:Social Security Corporation Marking its 48th anniversary, the Social Security Corporation (SSC) revealed plans to broaden its coverage and modernize its services.

According to Jordan News Agency, SSC announced that the number of active insured individuals has now surpassed 1.706 million, with cumulative retirees reaching 424,520. Monthly pension payouts have exceeded JD184 million.

The corporation has managed approximately 683,000 workplace injury cases, provided unemployment benefits to over 485,000 workers, and disbursed maternity benefits to nearly 92,000 working mothers. More than 38,000 beneficiaries have received support under its childcare program "Ri'aya."

SSC aims to extend insurance coverage to all workers in Jordan by utilizing government databases and strengthening electronic links with relevant institutions. This initiative aims to identify and reach workers currently outside the system.

To enhance service access, SSC has introduced the "Include Yourself" service, social media channels, and a 24-hour call center. Plans are underway to add complaint and suggestion sections to its smartphone application and to launch electronic payment services shortly.

Improving services for insured members, retirees, and employers remains a strategic priority for SSC. Future upgrades will focus on expanding digital services and utilizing Jordan's technological infrastructure, including the Sanad digital government application, as a key access point.

The corporation's plans extend beyond digitizing existing services to developing smart, proactive services tailored to users' needs. By employing modern technology, SSC aims to streamline procedures and enhance service quality.

Further expansion and modernization efforts will aim to boost public confidence, preserve SSC's central role in social protection, and improve its capacity to respond to evolving needs and future challenges.