Petra: Petra Development and Tourism Region Authority (PDTRA) has launched a specialized training program under a memorandum of understanding with the Higher Council for the Rights of Persons with Disabilities. The initiative is part of a broader technical and financial action plan aimed at bolstering the inclusion of individuals with disabilities in the tourism sector.
According to Jordan News Agency, the two-day program seeks to strengthen inclusion concepts and enhance the capacity of tourism sector workers. Fatima Hilalat, PDTRA Local and Environment Development Commissioner, highlighted that the training addresses crucial areas such as a rights-based approach, accessibility standards, and effective communication with persons with disabilities.
The program specifically targets frontline tourism workers and tour guides, equipping them with the skills to deliver inclusive services tailored to meet diverse needs. Hilalat also mentioned that the initiative includes a specialized course titled "Accessibility Requirements - Building Code," which is designed for the authority's engineers to improve their capability in applying accessibility standards in architectural and urban design.
Hilalat emphasized that these programs play a critical role in improving workforce efficiency, embedding inclusion principles, and enhancing the quality of services offered to persons with disabilities, particularly in the tourism sector. The efforts align with international best practices, ensuring that the region remains a leader in inclusive tourism.