Amman: Information technology experts said that continuous awareness is an important measure in addressing electronic fraud, noting that such crimes often rely on exploiting limited technical knowledge or creating fear and urgency among victims. Speaking to the Jordan News Agency (Petra), the experts said electronic fraud methods continue to develop alongside technological progress and digital transformation. They explained that fraudsters exploit citizens' trust in official institutions by sending fake text messages impersonating government entities to carry out fraudulent activities and obtain financial information.
According to Jordan News Agency, Mohammad Al-Kasasbeh, a computer science and network security specialist at Princess Sumaya University for Technology, emphasized that awareness is a key factor in reducing electronic fraud, as these crimes often depend on misleading users and influencing their decisions through pressure and urgency. He advocated for continuous awareness campaigns through media outlets, educational programs, and workshops to educate the public about common fraud methods, such as fake text messages and impersonation of government entities.
Al-Kasasbeh stressed that official institutions and financial organizations do not request sensitive banking details through suspicious messages or untrusted links. He advised users to remain vigilant, identifying signs of fraud before opening links or following instructions received through messages. Fraudulent messages often use alarming language, and website addresses may differ from official domains, he warned.
He also highlighted the importance of accessing services through official websites or approved applications, enabling multi-factor authentication, and regularly updating devices and security software. Al-Kasasbeh called for cooperation between individuals, institutions, and authorities to prevent electronic fraud by issuing alerts, providing reporting channels, and raising awareness about fraudulent communications.
Information technology consultant Engineer Abdulhamid Al-Rahamnneh explained that the increased use of electronic services has provided opportunities for fraudsters, who exploit public trust by creating messages that appear legitimate. He cited recent phishing messages in Jordan claiming speeding violations and directing recipients to suspicious links.
Al-Rahamnneh noted that fraudulent messages often include links ending with unofficial domains, such as "gov-jo.top," which are not affiliated with government entities. He added that fraudsters create urgency through messages requesting immediate action or warning of penalties.
Digital transformation consultant Bilal Al-Hafnawi discussed the expansion of digital services and its impact on electronic fraud methods. He explained that criminals use fake messages and unofficial domains to deceive users, often sending them randomly to large numbers of recipients.
Al-Hafnawi urged citizens to verify government services through official channels and avoid opening links from unknown numbers. He highlighted the importance of not sharing one-time passwords or bank card information through unofficial links, emphasizing the need for continuous vigilance in the digital age.